Our customers are satisfied with the time and money they saved by using our system.
When they come back for their next event, they often want more features and more complex workflows than when we set up their first event with Eveni.
Setting up the exact same event is usually trivial, but changing the system to accommodate new features is often underestimated.

Used to the smooth workflows and the standard procedures in Eveni, the setup of a new event hat works exactly as a previous one. It is really trivial. That is not surprising. In many cases however, customers recognize the true potential of improving the business processes.
The typical requirement for a follow up event is then “the same as last time, but now integrated with…. and extended like that …”
That means in fact that he does not want to use the same system again, but he would like an improved system to be setup.
Thanks to the flexibility of the application, we can easily enable additional modules, new interfaces and so on.
However, new functionality and new features must match the processes the customer has in mind. Thus, to ensure high quality of our services means that the specification of the additional features is thoroughly discussed with the customer.
This specification process and the following testing phase are often underestimated. As a result, the customer is often relatively late and time before the event is running out.
This could be prevented easily by starting earlier. Due to this lack of awareness, customers often forget to plan for the time needed to test new extensions and to instruct the staff about how to deal with the new business processes.
We highly recommend to start early and to communicate your new ideas and requirements as soon as possible.
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